Gary and Karen Manning opened award-winning The Dubliner Irish pub in Methven in 2014. The initial shock of COVID-19 was considerable, with patronage disappearing overnight.
“We had to close of course, so there was no business whatsoever,” Gary Manning said.
Through Level 3 their business was down 75 per cent and was still down 25 per cent during Level 2.
“Because of the support we got, including from the Canterbury Employers’ Chamber of Commerce, we actually came out better equipped than we were before,” he said.
Manning connected with The Chamber and together assessed what support would suit them best.
“The Chamber introduced us to a whole new world of specific hospitality support and coaching,” he said.
Due to COVID-19, they created both an online booking and ordering system, which gave them a much better understanding of their customer base.